Privacy Policy for velioraune
Understanding how we protect and handle your personal information
Welcome to Our Privacy Policy
At velioraune, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our consultation services. We are committed to transparency about our data practices.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this Privacy Policy, please do not use our website or services.
Information We Collect From You
We collect various types of information to provide and improve our services. The information we gather falls into two main categories: information you provide directly and information collected automatically.
Information You Provide Directly
- • Contact information including name, email address, phone number, and mailing address when you submit inquiries or schedule consultations.
- • Financial situation details you share during consultations to help us provide relevant analytical reviews tailored to your circumstances.
- • Communication preferences including how you prefer to be contacted and what types of information you wish to receive.
- • Feedback and correspondence you send us through contact forms, emails, or during consultation sessions.
- • Account information if you create a login to access personalized resources or schedule appointments through our system.
Information Collected Automatically
- • Device information including IP address, browser type, operating system, and device identifiers when you access our website.
- • Usage data such as pages visited, time spent on pages, links clicked, and the date and time of your visit.
- • Cookies and similar tracking technologies that help us recognize you and understand how you use our website.
- • Location information derived from your IP address, which may indicate your general geographic region but not precise location.
- • Referral source information showing which website or search engine directed you to our site.
How We Use Your Information
We use the information we collect for several purposes related to providing and improving our consultation services and website functionality.
- • To provide and personalize consultation services, including preparing for sessions and tailoring discussions to your specific situation and needs.
- • To communicate with you about appointments, respond to inquiries, send confirmations, and provide information you request.
- • To improve our website and services by analyzing how visitors interact with our content and identifying areas for enhancement.
- • To send periodic emails with information about our services, updates, or educational content if you have opted in to receive communications.
- • To maintain the security and integrity of our website and protect against fraudulent or unauthorized access.
- • To comply with legal obligations, respond to lawful requests from authorities, and enforce our terms of service.
- • To analyze trends and gather demographic information about our visitor base in aggregate form to understand our audience better.
Our Privacy Commitment: We will never sell your personal information to third parties. We only share information with service providers necessary to operate our business, and only to the extent required for them to perform their functions.
When We Share Your Information
We may share your information with third parties only in specific circumstances necessary for our operations or as required by law. We maintain strict standards for any service providers with whom we share data.
Service Providers We Work With
We may share information with trusted service providers who assist us with website hosting, data analysis, email delivery, appointment scheduling systems, and other operational services. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Legal Requirements and Protection
We may disclose information when required by law, such as in response to court orders, legal processes, or government requests. We may also share information to protect our rights, property, and safety.
Aggregated Anonymous Statistics
We may share aggregated, anonymized information that cannot identify you individually with partners or for research purposes to understand industry trends.
Your Privacy Rights and Choices
You have several rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them easily.
- • Right to access the personal information we hold about you and receive a copy in a commonly used format.
- • Right to request correction of any inaccurate or incomplete personal information we maintain about you.
- • Right to request deletion of your personal information, subject to certain exceptions for legal and operational requirements.
- • Right to receive your personal information in a structured, machine-readable format and transmit it to another service provider.
- • Right to object to certain types of processing of your personal information, including processing for direct marketing purposes.
- • Right to request restriction of processing of your personal information under certain circumstances specified by applicable law.
To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within the timeframe required by applicable law.
How We Protect Your Information
We implement reasonable security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.
Technical Security Measures
- • Encryption of data in transit using industry-standard protocols to protect information transmitted between your device and our servers.
- • Secure server infrastructure with firewalls, intrusion detection systems, and regular security monitoring to prevent unauthorized access.
- • Regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems proactively.
- • Access controls and authentication requirements to ensure that only authorized personnel can access sensitive information.
Organizational Security Practices
- • Employee training on privacy and security best practices to ensure all team members understand their responsibilities regarding data protection.
- • Confidentiality agreements with all staff members and service providers who have access to personal information.
- • Strict policies limiting access to personal information to only those employees who need it to perform their job functions.
- • Regular review and updating of security procedures to maintain alignment with evolving best practices and regulatory requirements.
How Long We Keep Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- • Account information is retained for as long as your account remains active plus three years afterward.
- • Consultation records and discussion notes are maintained for seven years to provide continuity in our services.
- • Email correspondence and contact form submissions are kept for five years or until you request deletion.
- • Financial information discussed during consultations is retained according to regulatory requirements, typically seven years.
- • Marketing communication preferences and contact history are kept until you unsubscribe or request removal.
You may request earlier deletion of your information by contacting us, subject to legal and operational constraints.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
- • We ensure appropriate safeguards are in place when transferring data internationally, such as standard contractual clauses or adequacy decisions.
- • Service providers processing data in other countries are required to implement security measures meeting our standards.
- • We assess the legal framework of destination countries to ensure adequate protection for your personal information.
- • You have the right to obtain information about the safeguards we use for international transfers by contacting us.
Use of Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. For detailed information, please review our Cookie Policy.
Types of Cookies We Use
- • Essential cookies necessary for website functionality, security, and basic operations that cannot be disabled.
- • Performance cookies that collect anonymous information about how visitors use our website to help us improve.
- • Personalization cookies that remember your preferences and settings to provide a customized experience.
- • Functionality cookies that enable enhanced features and remember choices you make on our website.
You can manage cookie preferences through your browser settings or our cookie consent tool. Blocking certain cookies may affect website functionality.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational factors. We encourage you to review this page regularly.
- • Material changes will be posted prominently on our website with a clear indication that the policy has been updated.
- • We will update the last modified date at the top of this Privacy Policy whenever changes are made.
- • For significant changes affecting your rights, we may send email notifications to registered users or display prominent notices on our website.
- • Continued use of our website or services after policy changes constitutes acceptance of the updated Privacy Policy.
We recommend reviewing this Privacy Policy whenever you visit our website to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.
velioraune
319 West Hastings Street, Suite 400, Vancouver, BC V6B 1K6 Canada
Phone: +1-919-868-2126
Email: content@velioraune.world
This Privacy Policy was last updated on October 2, 2025.
This Privacy Policy became effective on October 2, 2025.